ORDER OPTIONS

FNT has several options available to you for placing orders with us: 

Telephone toll free at 1-800-338-9860
E-mail at sales@fnt-victory.net
Fax us your order at 1-715-732-2574 using the printable order forms available through-out this site,
Mail your check or money-order to FNT Industries, Inc, 1805 Pierce Ave, Marinette, WI 54143 
Secure PayPal Use it when you see the "ADD TO CART" buttons. PayPal is an off-site secure third party handler. Your charge card information stays with them, FNT only receives your order information, and verification that payment was accepted. Pay Pal is used by millions of clients and businesses who rely on their reputation for safety and security. Our site is PayPal verified!

 

CRAFT & ROSARY TWINE INFO

PAYPAL, CHECK, OR MONEY ORDER PAYMENTS FOR TWINE

Orders purchased by PayPal, check, or money order, will only ship complete. No backorders, additions or changes can be made to these orders. Shipping charges apply to U.S. domestic orders only. 

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CREDIT /  DEBIT CARD PAYMENTS FOR TWINE

Orders purchased with credit / debit cards will only ship complete unless backorders are approved by the customer. Customer will be charged shipping charges for all backorder. Items will be charged as they are shipped, backorders will be charged separately.

Shipping charges for credit / debit card purchases are as follows: Actual UPS or USPS shipping charges plus a $2.95 handling fee per order and backorder.

We will ship internationally, however additional handling & shipping fees will be accessed and billed. Please call or email miliary-rosaries@comcast.net for more information on international orders. Canadian customers must purchase twine from our Canadian Distributor, The Rosary Line. Visit  www.rosaryline.ca or call 1-905-882-4410.

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Please allow at least 2-3 weeks delivery time for your twine order to arrive. This applies to domestic shipping only. Allow extra shipping time to Alaska, Hawaii, Military, and International addresses.

FNT can expedite domestic twine orders using UPS Next Day services upon request. Customer will be charged based on the actual fee to ship,+ a $2.95 handling fee, + a $10.00 rush fee. Please call by 2:00 p.m. central.

All shipments originate from Marinette, WI 54143

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TWINE RETURN POLICY

Please return unopened twine with a copy of the original packing slip or invoice for exchange, credit or refund of product only. FNT will not refund or pay for freight on returns or exchanges, unless the product is defective, or sent in error.

If you experience a problem with the quality of the twine, please send a sample length (at least 1 foot or more) of the defective twine to "Quality Control" c/o FNT for examination. Upon review, compensation will be determined.

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COMMERCIAL/NETTING WARRANTY

FNT Industries, Inc. warrants that products manufactured by its Commercial and Victory Sports Division are free of defects in materials and workmanship. Products thought to be defective must be returned to the factory for final determination. The Company will repair or replace product if defective. The Company does not warrant against normal wear, abuse, vandalism, etc.

 

COMMERCIAL/NETTING RETURNS AND CLAIMS

No Commercial/Victory returns will be accepted without an RA Number (Return Authorization) issued by the Company prior to the return. Any merchandise returned for any reason other than defective products must be made within 30 days after receipt of goods. PayPal orders can be returned for credit up to 60 days from purchase date. Please call for details.

 

TERMS & CONDITIONS

To establish a NET TERMS account with FNT Industries, a credit application must be completed and approved prior to the shipment of any product. Call or email us and request a credit application, fax or mail it back to us for approval by our credit department. We also accept all four major credit cards, cash in advance and C.O.D.

Past Due Accounts will be charged a finance charge at a rate of 1 1/2% per month, or 18% annually, on all unpaid balances. If we must report an account for collection, that account will loose ALL allowances and discounts which were granted. These include freight allowances, volume discounts, etc. Net Term Accounts will loose open term privileges and will be changed to Cash in Advance.

 

CREDIT / DEBIT CARDS

In addition to payment by check, money order or COD, we also accept MasterCard, Visa, Discover, and American Express. To charge an order; we need the type of card, card account number and expiration date. Any information given to FNT Industries regarding your company, product requests and payment information will be kept in the strictest confidence.

 

PRIVACY

Any information given to FNT Industries regarding personal information, your company, product requests and payment information will be kept in the strictest confidence. FNT Industries, Inc. does not give out or sell any information to outside sources. We always have and always will respect your right to privacy.

 

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FNT Industries, Inc. 1805 Pierce Ave. Marinette, WI 54143  Ph:1-800-338-9860 Fax:1-715-732-2574
Copyright © 2006 FNT Industries, Inc. All rights reserved